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Maintenance & Repair
Service

 machine diagram

 

Machine & Software Updates

 

×

Please bring your Bernina machine in for a free update.


5-Series
    • 500 VIO - 39.00.01
    • 530 - V20180721
    • 535 VIO - 39.00.01
    • 550 QE - V20180721
    • 555 - 35.25.41
    • 560 - 35.19.51
    • 570 QE - 35.25.41
    • 570 QE VIO - 39.00.01
    • 580 - 35.19.51
    • 590 VIO - 39.00.01

7-Series
    • 700 - 39.02.01
    • 710 - 35.13.19
    • 720 - 39.02.01
    • 730 - 4.51
    • 740 - 39.02.01
    • 750 - 35.13.22
    • 765 - 37.46.35
    • 770 - 39.02.01
    • 780 - 35.13.22
    • 790 - 39.02.01

8-Series
    • 820 - 34.21.54
    • 830 - 34.21.56
    • 880 - 37.40.42

Q-Series
  • Q20, Q24 - 37.47.42
  • Q-Matic - 2.02.55
×

Please follow the download link
or bring your Bernette machine in for a free update.


30-Series
    • b35
      no update
    • b37
      no update
    • b38
      no update

70-Series
×
Sewing Machines
    • BQ-3050
      no update
    • NS-40e NS-85e
      not upgradeable
    • NX-450Q NX-2000
      no update
    • NQ-550 NQ-575 NQ-700 NQ-900 NQ-1300
      not upgradeable
    • NQ-3500D
      version 1.23 dated April 4, 2018
      get update
    • NQ-3600D
      version 1.23 dated April 4, 2018
      get update
    • VQ-2400
      version 4.01 dated October 15, 2019
      get update
    • VQ-3000
      version 4.01 dated October 15, 2019
      get update
    • VM-5100
      version 4.01 dated October 15, 2019
      get update
    • VM-6200D
      version 4.01 dated October 15, 2019
      get update
    • XV-8500D XV-8550D
      version 3.02 dated February 14, 2018
      get update
    • Stellaire XJ1
      version 1.02 dated August 20, 2019
      get update


ScanNCut
    • CM-550
      version 1.816 dated October 15, 2018
      get update
    • CM-650
      version 2.36 dated October 15, 2018
      get update
    • SDX225
      version 1.51 dated August 5, 2020
      get update
    • CanvasWorkspace
      version 2.4.0 dated August 5, 2020
      get update
    • ScanNCut Link
      version 1.0.0 dated August 5, 2020
      get update


PE Design
    • PE Design 10
      version 10.3 dated October 31, 2017
      get update


Embroidery Machines
  • NQ-1400E
    version 1.23 dated April 4, 2018
    get update
  • PRS-100
    version 1.34 dated August 7, 2017
    get update
  • PR-650 PR-650C PR-650e PR-650eC
    version 4.25 dated May 24, 2016
    get update
  • PR-655 PR-650C
    version 4.41 dated August 7, 2017
    get update
  • PR-670e
    version 1.07 dated January 29, 2020
    get update
  • PR-1000e
    version 4.31 dated August 7, 2017
    get update
  • PR-1050x
    version 1.26 dated January 29, 2020
    get update

For other models, please call.





 

Home Maintenance

Cover when not in use. Most machines come with a cover but you can make one out of something from your stash or use a pillow case.


With Each New Project:

• Change the Needle

A bent or dull needle can result in skipped stitches, broken or looped threads, runs or pulls in your fabric or worst of all, damage to your machine!

• Clean the Bobbin Area

Remove the bobbin case and brush around the bobbin area and under the feed dogs. DO NOT not use compressed air, canned air or your own breath: this introduces moisture into the machine that can corrode metal and electronic parts and will likely push the lint farther into the machine.

• Clean Adhesive Spray Residue

If you have used spray adhesive, clean the same areas, plus the needle plate (both sides) and adjacent areas and the embroidery hoop.

• Oil your Machine